Privacy policy, cookies policy and UK GDPR

Introduction

This is our privacy policy. It tells you how we collect and process data received from you, including how we process data in relation to our clients, suppliers, business contacts and visitors of our site. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

This policy applies to Accace UK Limited trading as Accace Adept and its website https://accace.co.uk/

If you have any comments on this privacy policy, please contact Michelle Martin at 

Who We Are

Here are the details that the retained version of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, known as General Data Protection Regulation and UK Data Protection Act 2018 (UK GDPR) says we have to give you as a ‘data controller’:

What information we collect

We collect and process the following data about you:

We also collect, use and share Aggregated data such as statistical or demographic data. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage data to calculate the percentage of users accessing a specific website feature.

We will not specifically collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Some of the Special Categories of Personal Data may be apparent from your ID documents that we are required to see and store as part of our legal obligations and the due diligence process. By submitting your ID documents to us you agree to this. We do not collect any information about criminal convictions and offences.

Under UK GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:

  1. you have given consent to the processing of your personal data for one or more specific purposes;
  2. processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;
  3. processing is necessary for compliance with a legal obligation to which we are subject;
  4. processing is necessary to protect the vital interests of you or of another natural person;
  5. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
  6. processing is necessary for the purposes of the legitimate interests pursued by us or by a third party such as our credit card payment processing, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data.

We use different methods to collect data from and about you, including:

Cookies

As all professional websites, our website uses cookies to improve user’s experience. If you do not know what a cookie is, how it is used and what you can do about it, then you will find answers to all these matters in the following paragraphs.

What is a “cookie”?

A cookie is a small piece of information sent by a website (through the browser) and stored on a user’s computer while interacting with the website. Cookies were designed to be a reliable mechanism for websites to remember the user’s activity, information that helps the owner(s) of the website make relevant improvements (content, layout) according to the user’s preferences.

Types of cookies

Based on their duration (lifespan)

Based on the cookie owner

Please note, that as of March 6, 2024 “Google Consent Mode” was implemented by Google to “Google Ads cookies” and “Google Analytics cookies”, which are used on this website if you grant your consent to activate them. You can find more information on all types of cookies implemented to this website in the cookie banner after choosing the option “individual preferences”.

How to manage cookie settings

You may change your cookie preferences or delete them at any time either by reviewing your Individual privacy preferences, or directly in your browser:

Apple Safari
Google Chrome
Microsoft Internet Explorer
Mozilla Firefox
Opera browser

You can even disable/block completely cookies, but you must be aware that this will affect the functionality/features of this and many other websites that you visit.

How we use what we collect

We use information about you to:

If you are already our client, we will only contact you electronically about things similar to the products or services that you previously purchased from us and you will be given an opportunity to opt-out and unsubscribe from further communications.

Please note: We don’t identify individuals to our advertisers, but we do give them aggregate information to help them reach their target audience, and we may use information we have collected to display advertisements to that audience.

If you don’t want us to use your personal data for any of the reasons set out in this section 5, you can let us know at any time by contacting us   and we will delete your data from our systems. However, you acknowledge this may limit our ability to provide some or all of our products and services to you.

In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the products and services we can provide you if you don’t provide your personal data in these cases.

Please find below further information as to the purposes and lawful basis of the personal data that we collect and process. Information on how we process personal data collected using cookies is contained in our Cookie Policy https://accace.com/privacy-policy/.

Type(s) of data subject Categories of personal data Purpose of processing Lawful basis
Clients, their directors, employees and contractors

 

Work Contact information, including name, address,  telephone number and e-mail address

Communication data including e-mail communication, text and other messaging services

Financial data including some limited bank account and payment card details

Transaction data including details about payments to and from clients

Process orders, including invoices, payments and refunds

Provision of services

Necessary for the performance of a contract
Clients, their directors,  employees and contractors Work Contact information, including name, address, telephone number and e-mail address Marketing communications, including competitions Consent OR

Soft opt-in in case of existing or previous users and those enquiring about our services

Clients’ directors Work Contact information, including name, address, telephone number and e-mail address

Copy of ID

KYC (know your customer) and AML (anti-money laundering regulations) Legal obligation
Suppliers, partners, subcontractors and their employees Contact information, including name, address, telephone number and e-mail address; bank details To enable compliance with obligations under relevant contracts, including processing order, refunds, logging and payment of invoices. Necessary for the performance of a contract
Business contacts Contact information, including name, company name, job position, address, telephone number and e-mail address, including those available via business networking websites, such as LinkedIn Business networking Legitimate interests of all parties

1. Legitimate interests of all parties with a view to network in the context of business.

2. It is necessary to exchange, keep and otherwise process contact information in order to network in the context of business.

3. There is normally a positive action taken by all parties to provide their contact details during networking with the expectation that such contact details, including personal data, may be used by the recipient for business networking.

Where we store your data

We will generally store your personal data within the UK or the European Economic Area (EEA) and we transfer your collected data to storage or companies based outside of the UK and EEA as may be necessary to provide our products and services to you, to fulfil your order and deal with payment, or if we have your consent.

We will only transfer your data to countries that are deemed to have an adequate level of protection of personal data; or we may use specific contracts approved by the European Commission and/or the Information Commissioner’s Office in the UK which give personal data the same protection it has in Europe, such as Model Clauses.

By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.

If we give you a password, you must keep it confidential. Please don’t share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.

We only keep your personal data for as long as we need to in order to use it as described above in section 5, and/or for as long as we have your permission to keep it. Our general retention period for accounting and legal reasons is 7 years but your data may be kept for shorter or longer periods of time, in accordance with our data retention procedures. In any event, we will conduct regular reviews to ascertain whether we need to keep your personal data. Your personal data will be deleted if we no longer need it.

Disclosing your information

We are allowed to disclose your information in the following cases:

We may contract with third parties to supply our products or services to you on our behalf. These may include payment processing, search engine facilities, web hosting, advertising and marketing. In some cases, the third parties may require access to some or all of your data. These are the third parties that have access to your information:

Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under UK GDPR and the law.

Your rights

You can ask us not to use your data for marketing. You can do this by ticking the relevant boxes on our forms, clicking the unsubscribe link contained in our marketing communications or by contacting us at any time at 

Under UK GDPR, you also have the right to:

You also have rights with respect to automated decision-making and profiling.

To enforce any of the foregoing rights or if you have any other questions about our site or this Privacy Policy, please contact us at .

Links to other sites

Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our site. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Changes

This Policy was last updated on 13 July 2022. If we change our Privacy Policy, we will post the changes on this page.

Automated Decision-Making and Profiling

We do not undertake any automated decision-making, including profiling.

Here you can update your privacy (cookies) settings at any time
Change privacy and cookies settings | Privacy settings history | Revoke consents

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