Who we are

One step ahead of your needs

At Accace Adept, our uniqueness stems from a combination of our collaborative approach, diverse expertise, and unwavering commitment to our clients’ success. As a joint venture between Accace and Adept Advisory, we bring together the strengths and insights of two established organisations. This partnership allows us to offer innovative and comprehensive Business Process Outsourcing (BPO) and advisory services tailored to a wide array of industries.

One of our standout features is our ability to provide affordable and customised solutions. We recognise that every business has its own set of challenges and goals, so we take the time to understand your specific needs. Our services range from financial operations and tax compliance to HR administration and go-to-market strategies, ensuring you have all the support you need under one roof.

We also pride ourselves on our local expertise combined with global reach. Operating within the UK and being part of an international network, Accace Circle, gives us the advantage of localised insights while providing access to global resources. This means you receive the best of both worlds—intimate knowledge of the local market and the expertise to tap into worldwide opportunities.

Moreover, we are deeply committed to sustainability and corporate responsibility. We believe in supporting businesses that not only strive for growth but also aim to make a positive impact on society and the environment. This dedication informs our partnerships and the solutions we offer, as we aim to create a ripple effect of positive change in the business landscape.

Finally, our team is comprised of experienced professionals who are passionate about what they do. We are not just service providers; we are dedicated partners who genuinely care about your success. Our commitment to innovation, automation, and human-centred solutions ensures that we meet the evolving needs of our clients and help them navigate the complexities of today’s business environment.

At Accace Adept, we are proud of the unique position we hold in the market. We are here not just to support your business but to empower you to reach new heights and goals, making your journey with us one of collaboration and growth.

The story of Accace Adept

Accace and Adept formed a joint venture in the United Kingdom and South Africa as Accace Adept, to pursue a long-term strategy of providing innovative BPO services in Accounting, Payroll and HR administration to our clients globally. The formation of the joint venture enabled us to join forces and combine our expertise in different areas and thus provide high-quality services for our clients which are developed in line with a set of stringent international requirements and business standards.

Accace is a proactive consultancy and outsourcing partner who bridges the gap between needs and solutions. Accace operates internationally as Accace Circle, a co-created business community of like-minded BPO providers and advisors who deliver outstanding services with elevated customer experience and erase the borders of service delivery. Covering over 60 jurisdictions with more than 7,000 professionals, we support over 80,000 customers, mostly mid-size and international Fortune 500 companies from various sectors, and process at least 800,000 pay slips globally.

Adept Advisory was established in 2007 in South Africa, where it has built a reputation for servicing the EMEA market with Risk Advisory; Finance & Operations and Digital solutions. The company leverages centers-of-expertise to deliver specialized skills that focus on current industry issues. Currently, Adept provides services to a wide range of the Top 100 JSE Listed Firms and numerous other mid and large size organizations.

What makes us unique

Accace Adept has a robust approach ensuring that the allocated resources are appropriate for the servicing requirement. This constitutes to compliance with a set of high-quality requirements and stringent business standards wherever we operate, and selecting the team based upon:

COMPETENCE

Mix of capabilities and expertise

TECHNOLOGY

Technical competencies and experience

COMMUNITY

The right fit to your organisation and support of your operational team, anywhere in the world

The Accace Adept model brings an experienced team of professionals to service client needs at attractive, value driven rates. The professionals who will be assigned to the assignment each have appropriate accounting and compliance experience.

Meet our key people

MICHELLE MARTIN

Managing Director | Accace Adept

About Michelle

Michelle is a Chartered Accountant CA(SA) with rich of experience in Accounting, Auditing, Tax and Financial Management. She has a background of financial management in the BPO and property industries, as well as experience in the consumer markets and technologies sectors.

FARIDA ALIDI

Accounting and Compliance Manager | Accace Adept

About Farida

Farida oversees client accounting and compliance for our clients and the practice. Farida is an AGA (SA) and has over a decade of experience in BPO environments as well as practical experience in Accounting, Auditing, Tax and Financial Management.

VICTORIA RAMSAY

Payroll and Practice Manager | Accace Adept

About Victoria

Victoria heads up the payroll and manages the practice. Victoria is a MAAT ACIPP has long experience within payroll and account management.

MIHEALA PAŠEK-VIRLAN

Partner | CEO Accace

JUSTIN VAN LIENDEN

Managing Director | Adept Advisory

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